Privacybeleid

Privacy & Cookie Policy

Bald Balls Amsterdam

SEVN ESSENTIALS B.V. 
Jacob van Lennepkade 155-H

1054ZL, Amsterdam

KVK: 95956743
BTW: NL867399028B01
E-mail: info@baldballs.eu

Last updated: 15-02-2026

1. Introduction

SEVN ESSENTIALS B.V. (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.

This Privacy & Cookie Policy explains how we collect, use, store and protect your personal information when you visit www.baldballs.eu or make a purchase.

We process personal data in accordance with the General Data Protection Regulation (GDPR).

PRIVACY POLICY

2. Personal Data We Collect

2.1 Information You Provide to Us

When you:

  • Place an order

  • Create an account

  • Subscribe to our newsletter

  • Contact us

We may collect:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely via payment provider)

  • Order history

We refer to this as Customer Information.

2.2 Information Collected Automatically

When you visit our website, we automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Time zone

  • Pages visited

  • Referral source

  • Interaction behaviour

We refer to this as Technical & Usage Data.

This data is collected via cookies and tracking technologies (see Cookie Policy below).

3. How We Use Your Personal Data

We use your personal data for:

Order Processing

  • Processing payments

  • Shipping products

  • Sending invoices and confirmations

Customer Service

  • Responding to questions

  • Handling returns or complaints

Fraud Prevention

  • Screening transactions for risk or fraud

Marketing (only with consent)

  • Sending newsletters

  • Personalized advertising

  • Product updates

Website Optimization

  • Analytics and performance improvement

  • Improving user experience

We do not sell your personal data.
We do not use your data for purposes other than those described above.

4. Legal Basis for Processing (GDPR)

We process your data based on:

  • Contractual necessity (to fulfill your order)

  • Legal obligation (tax and accounting rules)

  • Legitimate interest (fraud prevention, website improvement)

  • Consent (newsletter & marketing cookies)

5. Data Sharing

We only share data with trusted third parties necessary for operating our business:

Shopify

For hosting and e-commerce infrastructure.

Payment Providers

To securely process payments.

Google (Analytics & Ads)

For website analytics and advertising measurement.

Meta (Facebook & Instagram)

For advertising and conversion tracking.

Klaviyo

For email marketing and newsletter automation.

All partners are GDPR-compliant and process data under data processing agreements.

We may disclose information if legally required.

6. International Transfers

Some service providers (e.g., Google, Meta, Klaviyo) may process data outside the EU.

Where this occurs, we ensure appropriate safeguards such as:

  • Standard Contractual Clauses (SCCs)

  • Adequate security measures

7. Data Retention

We retain personal data only as long as necessary:

  • Order data: 7 years (tax/legal requirement)

  • Marketing data: until you withdraw consent

  • Analytics data: max. 26 months

  • Account data: until account deletion request

You may request deletion at any time (unless legally required to retain it).

8. Your Rights (EU Residents)

Under GDPR, you have the right to:

  • Access your data

  • Rectify incorrect data

  • Delete your data

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent at any time

To exercise your rights, contact:
info@sevnessentials.com

You may also file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

COOKIE POLICY

9. What Are Cookies?

Cookies are small text files placed on your device to improve website functionality, analytics, and marketing.

We use cookies responsibly and only for legitimate purposes.

We do not use cookies for unlawful tracking or sell cookie data.

10. Types of Cookies We Use

10.1 Necessary Cookies

Required for website functionality.

Examples:

  • Shopping cart functionality

  • Secure checkout

  • Login session

These cannot be disabled.

10.2 Analytics Cookies (Google Analytics)

We use Google Analytics to:

  • Measure website traffic

  • Understand user behaviour

  • Improve website performance

Data collected:

  • Pages visited

  • Time on site

  • Device and browser info

  • Anonymized IP address

Retention: up to 26 months.

10.3 Marketing Cookies (Meta & Google Ads)

We use:

  • Meta Pixel (Facebook/Instagram)

  • Google Ads tracking

Purpose:

  • Measure advertising performance

  • Retarget visitors

  • Show relevant ads

These cookies are only placed after you give consent.

Retention period depends on platform settings (typically up to 180 days).

10.4 Email Marketing Cookies (Klaviyo)

Klaviyo may track:

  • Email opens

  • Click behaviour

  • Purchase behaviour after email interaction

Purpose:

  • Improve email relevance

  • Measure campaign effectiveness

Data is stored as long as you remain subscribed.

11. Managing Cookies

When you first visit our website, you are presented with a cookie banner allowing you to:

  • Accept all cookies

  • Reject non-essential cookies

  • Customize preferences

You can also:

  • Change settings via browser

  • Delete cookies via browser settings

Disabling cookies may affect website functionality.

12. Do Not Track

We currently do not respond to “Do Not Track” signals, but you can manage preferences via our cookie banner.

13. Updates to This Policy

We may update this Privacy & Cookie Policy to reflect:

  • Legal changes

  • Technical changes

  • Business updates

The latest version is always available on our website.

14. Contact Information

If you have questions about this policy:

SEVN ESSENTIALS B.V.
Jacob van Lennepkade 155-H
1054ZL, Amsterdam

Email: info@baldballs.eu